Buffet Attendant

ORGANIZATION: MSC CRUISES 

BUSINESS AREA: HOTEL – DINING SERVICES 

LINE MANAGER:  BUFFET SUPERVISOR

 

JOB PURPOSE

  • To provide safe, friendly and quick, and professional food service for Guests on vessels of the MSC fleet. 
  • To provide first-class food service at the outdoor (lido or poolside) buffet areas onboard. 
  • Working and assigned in temporary positions as an assistant waiter or even waiter to the restaurant service.  
  • To clean the buffet areas before, during, and after service, to make sure all guests are attended to and satisfied.    

KEY ACCOUNTABILITIES

  • Welcome Guests at each mealtime at the entrance to the buffet and farewell them when leaving.
  • Act as guides and escorts to show new Guests their tables in the main restaurants on embarkation nights.
  • At make sure that everything in that section is clean and prepared with enough items for service. 
  • Make sure that all food on the buffet is always correct temperature range and all areas around food is clean. 

 

QUALIFICATIONS (skills, competencies, experience)

  • Fluent in oral and written English, knowledge of any other major language is considered a major advantage. 
  • High School graduate.
  •  Minimum 12 months 5-star hotel or restaurant service (including Job Training).  
  • One completed contract in this or a similar F&B position onboard a cruise line. 
  • A good and demonstrated working knowledge of the operation of a fast-turnover, restaurant or cafeteria. 
  • You must be physically fit to occasionally lift and/or move up to 25 Kgs.  
  • Good communication skills to communicate easily with all Guests of all ages and ethnic backgrounds. 
  • Ability to work in harmony with colleague buffet attendants from many different backgrounds.
  •  A good knowledge of basic Company sanitation regulations and requirements. 

 

VISA & OTHER REQUIREMENTS

  • Valid passport (at least with 6 months validity before joining);
  • STCW95/2010 certification (basic firefighting, personal survival techniques, elementary first aid, personal security and social responsibility, security awareness, passenger ship familiarization) it’s compulsory before joining the vessel;
  • Good Health declaration (released by a recognized doctor) it’s mandatory before joining the vessel.

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