Hairstylist/ Barber

ORGANIZATION: Explora Journeys

BUSINESS AREA: Spa

LINE MANAGER: Senior Therapist/ Wellness and Spa Assistant Manager/ Wellness and Spa Manager

 

JOB PURPOSE

In line with Explora Journeys policies and procedures and under the supervision of the Wellness and SPA Manager, the The hairdresser/Barber is responsible for delivering an exceptional guest an experience by providing professional hair and barber services as well as wellness education in order to maximize Wellness and SPA revenue and achieve the highest levels of guest satisfaction.

The ideal Hairstylist / Barber candidate will have an outgoing personality and a can-do approach to any task – personifying luxury guest service.

 

SCOPE OF ROLE

  • Performs professional, customer-oriented hair and barbering services in accordance with company protocols;
  • Delivers the highest standards of service to all guests within the Wellness and Spa facilities;
  • Actively promotes Wellness and Spa services, packages, and the facilities;
  • Accurately and efficiently schedules guest appointments and consultations;
  • Maintains the standards and visual presentation of the salon workstations and Wellness and Spa facilities;
  • Follows all sanitation and cleaning procedures for salon workstations and equipment;
  • Assists in all areas of the Wellness and Spa operation as requested by the Manager.

 

SKILLS-SET NEEDED

  • Proficient speaking, reading, and writing skills in English, and preferably with a fluent level in at least 1 of the following languages: German, Italian, French, Spanish, Portuguese.
  • High School Graduate or equivalent;
  • Must hold relevant qualifications;
  • Experience as a nail technician is beneficial
  • Experience as a makeup artist is beneficial
  • At least 1 year of experience as a Hairstylist
  • Up-selling and cross-selling skills
  • Exceptional communication and customer service skills
  • The ability to take a proactive approach to understanding guests needs and desires

 

TRAVEL DOCUMENT REQUIREMENTS

  • Possess a valid passport and seaman book.

 

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