Assistant Beverage Manager

ORGANIZATION: Explora Journeys

BUSINESS AREA: Bar

LINE MANAGER: Beverage Manager

 

JOB PURPOSE

To provide the highest standards of Beverage service and to maintain set standards in Food safety, sanitation, hygiene, and personnel management, in compliance with Company Food safety & sanitation protocols in every area the ship may operate at sea and in repair/lay-up periods.

 

SCOPE OF ROLE

    • Assist the Bar Manager to ensure Food safety compliance in the Beverage department.
    • Assist the Bar Manager to ensure that information for the consumer is available (i.e Allergens, Gluten-free).
    • Assist the Bar Manager to provide professional, friendly, and profitable Beverage services in every beverage outlet, giving a service that exceeds the expectations of Guests.
    • Ensure Guests are not kept waiting unreasonably for service in any bar or associated area.
    • Specials, Cocktail demonstrations, Wine Tasting Drinks to support the theme of the day or the location of the ship, etc. within the policies of the Company.
    • Follow all bar-related Food safety & sanitation procedures as required by the Company.
    • Supervise the bar service for Crew, ensuring this area is maintained within Company Food safety & sanitation standards.
    • Supervise daily-inspection checks to ensure all bars, bar pantries, machinery, and storerooms meet all Company Food safety & sanitation and safety requirements.
    • Apply the full use of the Fidelio (or other) cashless system and attend all Fidelio training and upgrade programs as required by the company.
    • Ensure all bars and wine stores are fully stocked to par level at all times.
    • Ensure all bar personnel receives full familiarization and training for their positions when signing on, using the MSC Familiarization booklets and procedures.
    • Engender a high level of morale within the bar department, developing a good working relationship with all other shipboard departments.
    • In supervisory roles, ensure all bar personnel receives fair and unbiased treatment without exception.
    • Assist in the coordination of all sign-on and sign-off procedures for bar personnel as required by the Bar Manager.
    •  Help pre-evaluate all bar personnel prior to their disembarkation or the disembarkation of the Bar Manager.
    • Assist in the compilation of a full inventory of all equipment and stock.
    • Attend regular (weekly) meetings and regular training programs, documenting and filing details of all meetings.
    • If required by the Staff Captain, take part in inspections of bar personnel cabins to ensure order, cleanliness, and hygiene.
    • Advise the Bar Manager of resignations, dismissals, or other sign-offs in good time to allow replacement.
    • Provide for the Bar Manager an accurate log of uniforms, equipment, thermometers, openers, cabin keys, etc. issued to personnel.
    • Attend and help coordinate the beverage activities at all parties and special functions.
    • Systematically check for the correct use of standard glassware, using standard recipes and standard proportions and measures.
    • Be present during physical inventory stock takes.
    • Ensure sugar-free or diet drinks, as well as fruit juices, are available in all assigned bars.
    • Check regularly all bar and lounge areas where bars exist to ensure the cleanliness of furniture reporting any deficiencies to the Housekeeping Department.
    • Ensure that Par Levels (start-up stock) are maintained in all beverage outlets.
    • Report to the Bar Manager all breakage, spoilage, or loss (due to negligence rough seas, or theft).
    • Ensure that all Beverage Requisitions are given to the Food and Beverage Manager in good time to ensure delivery.
    • Take part in the preparation of bottle store requests and be aware at any time of the actual stock availability in the store.
    • If required by the Bar Manager, personally conduct the weekly spot-check inventories in the bars, reporting results to Bar Manager and elaborate on the necessary actions in case of discrepancies.
    • Assist in enforcing the company requirement to prohibit minors from consuming alcohol at bars.
    • Ensure all bars are safely secured at night and in ports when unattended,
    •  

SKILLS-SET NEEDED

    •  Fluent in oral and written English (working & Safety language of the Company).
    • Ability to speak, read and write in Italian is a major benefit and may be a requirement.
    • Ability to speak, read and write in any major other languages (German, Spanish, Portuguese, French, Russian, Chinese, etc.) is considered a major advantage that could eventually influence the selection for some positions.
    • Proven profitable Bar Management skills on a Cruise Ship, or supported evidence of similar skills in a multinational hotel or similar environment ashore.

 

TRAVEL DOCUMENT REQUIREMENTS

  • Possess a valid passport and seaman book.

 

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