Junior Butler

ORGANIZATION: MSC CRUISES 

BUSINESS AREA: HOTEL 

LINE MANAGER: HEAD BUTLER  

 

JOB PURPOSE

  • The Butler and the Junior Butler are always the Ambassadors for MSC Cruises. 
  • Special, personalized service for VIP Guests at all levels. 
  • Assisting guests with a variety of unique services in dining, housekeeping, and guest services. 
  • For the Guest, the Butler and the Junior Butler will be the most trusted persons on board. 

 

KEY ACCOUNTABILITIES

  • Junior Butlers are to be physically fit and well presented, giving a very smart appearance, and to be perfectly always groomed. 
  • Good knowledge of wines, spirits, and food. 
  • Refined manners and etiquette. 
  • Excellent social and communication skills. 

 

QUALIFICATIONS (skills, competencies, experience)

  • Fluent in oral and written English, knowledge of any other major language is considered a major advantage. 
  • Document of High School graduation.  
  • A diploma or certificate of graduation from an internationally-certified Hotel or Restaurant school.  
  • Demonstrated understanding of Restaurant Management, Dining reservations systems.  
  • You must occasionally lift and/or move up to 25 kg.  
  • I Junior Butlers are to be physically fit and well presented.  
  • Ability to anticipate guest needs.  
  • Ability to efficiently work under pressure and be gracious.  

 

VISA & OTHER REQUIREMENTS (if any)

  • Valid passport (at least 6 months validity before joining);
  • STCW95/2010 certification (basic firefighting, personal survival techniques, elementary first aid, personal security, and social responsibility, security awareness, passenger ship familiarization) it’s compulsory before joining the vessel;
  • A good Health declaration (released by a recognized doctor) it’s mandatory before joining the vessel.

 

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