ALL VACANCIES
At SOA, we believe in honesty, strong values, and delivering quality service. We're committed to these principles and want to make it clear that we never charge any fees for job applications or training.
Below is a list of all our current job openings. You can use the filter to view positions by department. To view all available positions, click the "clear filter" button.
To apply, click the “Apply Here” button in the box of the job you're interested in.
You’ll be taken to our new Applicant Tracking System, where you’ll need to create an account before you can submit your application. This system helps us keep things organised and protects your personal information. Remember to keep your login details safe.
Once you’ve signed up, you’ll be able to apply for the position you chose.
Deck Pool Safety Guard
DECK DEPARTMENT
5618
Description & Purpose
Your Purpose
As a Deck Pool Safety Guard, your top priority is ensuring the safety and well-being of our guests as they enjoy our pools and water facilities. You will play a crucial role in creating a secure and enjoyable onboard experience, responding swiftly to emergencies, and enforcing poolside safety protocols. Your vigilance, expertise, and professionalism will help maintain the highest safety standards, ensuring that every guest can relax and enjoy their cruise with confidence.
Responsibilities & Impact
Your Impact
Your presence on deck makes a difference every day. By consistently monitoring the pool areas, identifying potential risks, and swiftly addressing any incidents, you will protect the lives of our guests and crew. Your proactive approach in educating passengers about pool safety and enforcing regulations ensures a safe and enjoyable environment for all. In the event of an emergency, your training and quick thinking will be instrumental in providing first aid, performing rescues, and coordinating emergency response efforts. Your commitment to upholding safety procedures will contribute to our reputation as a cruise line that prioritizes guest well-being.
Your Journey So Far
Your Journey So Far
You bring solid experience as a Pool Safety Guard, Lifeguard, or in a similar role, with a proven track record of ensuring safety in aquatic environments. Your journey includes:
Professional Experience – Previous experience as a Pool Safety Guard, Lifeguard, or in a similar role where guest safety was a priority.
Certified Training – Holding valid and up-to-date Pool Safety Guard certifications, along with First Aid and CPR qualifications.
Crisis Management Skills – Demonstrating the ability to remain calm under pressure, assess risks, and take quick action in emergencies.
Communication Expertise – Strong verbal and written English skills to communicate effectively with guests and crew members.
Guest-Focused Approach – A professional and friendly attitude, ensuring that guests feel both safe and welcome at all times.
Your Essentials
Your Essentials
To succeed in this role, you must meet the following essential requirements:
Proven experience as a Casino Cashier or in a similar financial handling role within a casino environment.
Fluent in English and at least one additional European language to cater to our diverse international guests.
Strong numerical skills with an excellent understanding of financial transactions, cash floats, and reconciliations.
Knowledge of gaming regulations and compliance standards, including anti-money laundering procedures.
Exceptional customer service skills, ensuring a professional and friendly approach to guests.
Ability to work in a fast-paced environment, handling transactions accurately and efficiently under pressure.
High level of integrity and attention to detail, ensuring all financial dealings are secure and compliant.
If you are passionate about delivering exceptional service in an exciting casino environment, we invite you to apply and set sail on a career like no other!
Fireman
DECK DEPARTMENT
5508
Description & Purpose
Your Purpose
As a Fireman on board, your main duty is to monitor fire safety across the ship. You'll help the Chief Fireman manage and inspect firefighting equipment, ensuring it's always ready. Your quick actions and attention to detail will be key to maintaining a safe environment.
You’ll also follow emergency procedures, handle fire emergencies, and participate in safety drills. Additionally, you’ll ensure firefighting equipment is clean, well-maintained, and all safety protocols are followed to protect passengers and crew.
Responsibilities & Impact
Your Impact
Your work directly impacts the safety and well-being of everyone on board. By ensuring the ship’s fire safety systems are always in excellent condition, you contribute to a secure and protected environment for passengers, crew, and the ship itself. Your role is essential in preventing accidents and swiftly addressing any fire-related emergencies. With your keen vigilance, you are the key player in maintaining the highest standards of fire safety and responding to crises quickly and effectively.Additionally, your commitment to fire safety ensures that all emergency procedures run smoothly and that the ship’s firefighting capabilities are always prepared, contributing to the peace of mind of everyone on board.
Your Journey So Far
Your Journey So Far
We are looking for someone who have :
Fluency in English (both written and spoken) is essential.
Relevant fire safety certifications and experience in firefighting are required.
Knowledge of firefighting equipment and emergency response procedures.
Ability to work collaboratively with the Chief Fireman and the rest of the crew.
Strong communication skills and ability to follow safety protocols.
Prior experience in maritime safety or cruise line operations is a plus.
A passion for ensuring safety, protecting lives, and maintaining high standards of fire safety.
Your Essentials
Your Essentials
We are looking for someone who have :
Fluency in English (both written and spoken) is essential.
Relevant fire safety certifications and experience in firefighting are required.
Knowledge of firefighting equipment and emergency response procedures.
Ability to work collaboratively with the Chief Fireman and the rest of the crew.
Strong communication skills and ability to follow safety protocols.
Prior experience in maritime safety or cruise line operations is a plus.
A passion for ensuring safety, protecting lives, and maintaining high standards of fire safety.
Ordinary Seaman
DECK DEPARTMENT
5514
Description & Purpose
Join our dedicated team as an Ordinary Seaman, where your contribution ensures the smooth sailing and operational excellence of our cruise line. As a key member of our deck crew, you'll help uphold the safety, maintenance, and overall efficiency of our vessel, providing guests with a seamless and memorable journey on the seas. Your role is pivotal in supporting the day-to-day deck operations, promoting a secure environment, and embodying the high standards of hospitality we’re known for.
Responsibilities & Impact
As an Ordinary Seaman, you'll play an important role in keeping the ship running smoothly and ensuring the safety and satisfaction of passengers. Your tasks will include maintaining the ship by cleaning, painting, and handling other upkeep duties. You’ll also help with mooring lines, anchoring, and managing gangway operations during arrivals and departures. In addition, you’ll participate in safety drills, care for life-saving and firefighting equipment, and make sure safety rules are followed. Working with a diverse team, you'll help create a positive environment that improves the guest experience, making each journey safer and more enjoyable.
Your Journey So Far
We are looking for someone who has:
A demonstrated background in maritime operations.
Previous experience as an Ordinary Seaman or a similar role aboard a cruise ship or comparable vessel.
Familiarity with safety and maintenance procedures specific to large passenger vessels.
Completion of relevant maritime training programs
Proactive attitude to meet the demands of life at sea.
Strong teamwork and communication skills, with the ability to work effectively in a multicultural environment.
Your Essentials
To succeed in this role, you should bring:
A valid Seaman’s Book and medical certificate (in compliance with international maritime standards).
A good understanding of ship operations, including maintenance and safety practices.
A commitment to maintaining high safety and service standards.
A positive mindset and willingness to adapt to the dynamic nature of life at sea.
Fluency in English (additional languages are a plus).
Embark on an exciting career journey with our cruise line, where the seas become your workplace, and adventure is a daily reality. We offer competitive benefits, opportunities for career growth, and the chance to work in an environment that values teamwork, respect, and excellence.
Waste Operator
DECK DEPARTMENT
5520
Description & Purpose
Your Purpose
As a Waste Operator, you play a crucial role in ensuring the efficient and environmentally responsible handling of waste on board. You will be part of a team dedicated to maintaining high hygiene and safety standards while complying with international maritime waste management regulations. Your commitment to sustainability and operational excellence directly contributes to the seamless and eco-friendly functioning of our cruise operations.
Responsibilities & Impact
Your Impact
Your role is essential in maintaining the cleanliness and sustainability of our ship. You will be responsible for sorting, processing, and disposing of waste materials in accordance with company policies and international environmental guidelines. By ensuring proper waste segregation, operating waste treatment systems, and collaborating with various departments, you help minimize our ecological footprint while keeping our operations compliant. Your efforts support a safe and pleasant environment for both guests and crew, reinforcing our company’s commitment to responsible cruising.
Your Journey So Far
Your Journey So Far
You have built a strong foundation in waste management and environmental sustainability. Your expertise ensures that waste disposal operations run smoothly and meet the highest safety and environmental standards. Your journey so far includes:
1. Professional Experience: You have hands-on experience in waste management, preferably within the maritime, hospitality, or industrial sector.
2. Technical Skills: You are familiar with waste disposal systems, waste segregation protocols, and environmental compliance procedures.
3. Regulatory Knowledge – You understand and adhere to international waste management regulations, such as MARPOL, always ensuring compliance.
4. Operational Efficiency – You can safely and effectively operate waste processing equipment, contributing to a clean and efficient onboard environment.
5. Teamwork & Independence – You work well as part of a team but can also take initiative when needed, ensuring smooth and sustainable waste operations.
6. Commitment to Standards – You prioritize hygiene, safety, and sustainability, maintaining the highest standards in all aspects of your work.
Your Essentials
Your Essentials
To embark on this journey with us, you must bring:
1. Proven experience in waste management or a similar role, ideally in a maritime environment.
2. Knowledge of international waste management regulations (MARPOL) and onboard waste handling procedures.
3. Ability to operate waste processing and disposal equipment safely and efficiently.
4. Strong understanding of hygiene and environmental safety practices.
5. Fluency in English (oral and written) is required.
6. A proactive attitude, teamwork skills, and attention to detail.
Learning and Development Manager
DECK DEPARTMENT
5610
Description & Purpose
Your Purpose
As the HR Learning & Development Manager, your mission is to foster a culture of growth, engagement, and excellence aboard our cruise line. You will shape the professional journeys of our crew, equipping them with the skills and knowledge needed to deliver unparalleled guest experiences. By designing and implementing impactful learning initiatives, you’ll ensure our teams are not only prepared for today’s challenges but also inspired to grow and thrive in their careers.
Responsibilities & Impact
Your Impact
You will play a pivotal role in driving personal and professional development across all levels of the organization. From developing tailored training programs to delivering captivating workshops, your contributions will directly enhance the skills, motivation, and satisfaction of our crew members. By championing a learning culture, you’ll ensure our teams stay ahead in a competitive industry, creating a seamless alignment between individual aspirations and organizational goals.
Your Journey So Far
Your Journey So Far
We are looking for someone who have :
You have a minimum of 3 years of experience in a Learning & Development, HR, Teaching, or Education role, ideally within a dynamic and fast-paced environment.
You’re CIPD-qualified or hold a similar certification that underscores your expertise in people development.
Your fluency in English is complemented by proficiency in an additional European language, which is a significant advantage.
You’ve demonstrated excellence in public speaking, thriving as a confident and engaging presenter.
Your high-level written and verbal communication skills empower you to connect with diverse audiences.
Your interpersonal competencies shine through your passion for people and their well-being, making you a trusted coach and mentor.
Your Essentials
Your Essentials
To be considered for the role of HR Learning & Development Manager, you must meet the following qualifications:
Proven ability to design, implement, and evaluate impactful training programs tailored to varied audiences.
Strong analytical skills to assess learning needs and measure the effectiveness of development initiatives.
A dynamic and adaptable mindset to thrive in the unique environment of a cruise line.
Commitment to fostering inclusivity, well-being, and a positive work culture among our crew.
Availability to travel and reside aboard our ships for extended periods, embracing the vibrant and rewarding life at sea.
Join us in creating extraordinary journeys for our guests and our crew. If you’re ready to make a lasting impact and embark on a rewarding adventure, we invite you to apply for the HR Learning & Development Manager role. Together, let’s sail towards a brighter future!
Sommelier
DINING ROOM
5592
Description & Purpose
If you are passionate about delivering exceptional restaurant service and have the required experience, we are looking for you. Join our team as a Head Waiter!
Your primary responsibility is to ensure that every guest feels welcome, valued, and cared for in our main dining restaurant. You will oversee the smooth and efficient service of dishes, guide your team of Waiters, and maintain the highest standards of dining service in a dynamic, energetic environment. Your leadership and attention to detail will directly impact on the quality of our service, contributing to guest satisfaction and the overall success of our restaurant.
We look forward to seeing how your passion and experience can help us continue to provide extraordinary dining experiences for our guests.
Responsibilities & Impact
In this vital role, you will be the face of the dining experience, creating a warm and professional atmosphere that our guests will cherish. Your ability to manage and train a team of servers, organize the flow of service, and maintain impeccable standards will be critical. By ensuring that each meal service is executed correctly you will directly influence our guests' satisfaction, contributing to their overall enjoyment and loyalty to the cruise line.
Your Journey So Far
We are looking for a candidate with :
1. Minimum two years as a manager of a restaurant within a 5-star hotel environment or as a Head waiter on board of cruise lines.
2. Skills: good at leading a team, exceptional communication skills, and a passion for hospitality.
3. Personality: Energetic, approachable, and guest oriented.
Your Essentials
To be successful in this role, we require that you bring the following qualifications and experience:
1 . Wset level 2/3 certification
2. Proven experience as a Head Waiter or in a similar position, preferably within the cruise industry or in upscale restaurants.
3. Excellent English communication skills, both with guests and your team. Additional Language is highly requested
4. The ability to thrive in a high-pressure environment, delivering service with speed, precision, and a smile.
5. Flexibility and adaptability, as every day onboard brings new challenges and opportunities to shine.
6. Attention to detail, ensuring every guest's dining experience is flawless.
7. A team-oriented mindset, working closely with other departments to ensure seamless service.
8. Previous cruise experience advantage- please attch appraisals
Head Waiter
DINING ROOM
5570
Description & Purpose
Your Purpose
Ready to Sail with Us? If you are passionate about delivering exceptional restaurant service and have the required experience, we are looking for you. Join our team as Head Waiter!
Your primary responsibility is to ensure that every guest feels welcome, valued, and cared for in our main dining restaurant. You will oversee the smooth and efficient service of dishes, guide your team of Waiters, and maintain the highest standards of dining service in a dynamic, energetic environment. Your leadership and attention to detail will directly impact on the quality of our service, contributing to guest satisfaction and the overall success of our restaurant.
We look forward to seeing how your passion and experience can help us continue to provide extraordinary dining experiences for our guests. Apply today and be a part of a team that sets the standard for excellence on the high seas.
Responsibilities & Impact
Your Impact
In this vital role, you will be the face of the dining experience, creating a warm and professional atmosphere that our guests will cherish. Your ability to manage and train a team of servers, organize the flow of service, and maintain impeccable standards will be critical. By ensuring that each meal service is executed correctly you will directly influence our guests' satisfaction, contributing to their overall enjoyment and loyalty to the cruise line.
Your Journey So Far
Your Journey So Far
We are looking for a candidate with:
Minimum two years as a manager of a restaurant within a 5-star hotel environment or as a Head waiter on board of cruise lines.
Skills: good at leading a team, exceptional communication skills, and a passion for hospitality.
Personality: Energetic, approachable, and guest oriented.
Your Essentials
Your Essentials
To be successful in this role, we require that you bring the following qualifications and experience:
Proven experience as a Head Waiter or in a similar position, preferably within the cruise industry or in upscale restaurants.
Excellent English communication skills, both with guests and your team. Additional Language is highly requested
The ability to thrive in a high-pressure environment, delivering service with speed, precision, and a smile.
Flexibility and adaptability, as every day onboard brings new challenges and opportunities to shine.
Attention to detail, ensuring every guest's dining experience is flawless.
A team-oriented mindset, working closely with other departments to ensure seamless service.
Electrician/ETO/ETR
ENGINE STAFF
5560
Description & Purpose
As an Electrician on our team, you'll play a vital role in ensuring our passengers enjoy smooth and safe journeys. Your expertise will contribute to maintaining the electrical systems that keep our ship running flawlessly, delivering unforgettable moments for all on board.
Responsibilities & Impact
In this role, your expertise will be at the heart of everything we do. You’ll ensure our ship’s electrical systems operate flawlessly, from powering essential equipment to maintaining the comforts that make our passengers’ journeys exceptional. By working closely with the technical team, you’ll tackle challenges, ensure safety standards are met, and help deliver the unforgettable experiences that define our cruises. Your skills will directly enhance the quality of life on board, contributing to a seamless and enjoyable voyage for our guests and crew alike.
Your Journey So Far
We’re looking for individuals with:
A valid License III/6.
Proven experience as an Electrician aboard passenger vessels in a similar capacity.
A strong understanding of marine electrical systems, including troubleshooting and maintenance.
Intermediate oral and written English communication skills to collaborate effectively with an international crew.
Your Essentials
What you’ll bring to the team:
A proactive approach to problem-solving and attention to detail.
Commitment to safety and adherence to maritime regulations.
Willingness to work in a frenetic, multicultural environment.
Enthusiasm for contributing to a team dedicated to delivering exceptional guest experiences.
Join us in delivering exceptional journeys to our guests while embarking on a fulfilling career at sea. Your skills, dedication, and enthusiasm can make a real difference in our team. Apply now to begin your adventure with us!
Youth Staff
ENTERTAINMENT
5606
Description & Purpose
Are you passionate about creating unforgettable experiences for children and teens? As a Youth Staff member, you will play a vital role in shaping the joy, learning, and adventure of our youngest guests aboard our luxury cruise ships. Your mission will be to inspire, entertain, and care for children from diverse cultures while ensuring their safety and well-being. By delivering engaging activities and memorable moments, you will help create vacations that family’s treasure for a lifetime.
Responsibilities & Impact
As a Youth Staff member on our cruise ships, you will help create amazing experiences for children and teens. Your job is to make sure they are safe, happy, and having fun during their time on board. You’ll organize exciting activities like games, arts and crafts, and workshops, helping kids learn, play, and make new friends.
Your role is important in making sure families enjoy their vacation. You’ll be someone parents trust and kids look forward to spending time with. By working with a great team, you’ll create a fun and welcoming space where every child feels special and included.
Your Journey So Far
To succeed in this position, you bring:
1. Two professional references that validate your experience as a Teacher, Au Pair, or in a comparable capacity.
2. A minimum of one year of experience in a similar role, such as Youth Counselor, Teacher, Camp Leader, or Au Pair.
3. Proven ability to engage with children and teens in educational or recreational settings.
4. Fluency in English; Additional european language skills .
5. Demonstrated expertise in creating and managing youth programs or activities.
6. Certification and written references on letterhead to be added to application
Your Essentials
We’re looking for someone who embodies these qualities:
1. Exceptional communication and interpersonal skills to connect with children, parents, and colleagues.
2. Creativity and enthusiasm in planning activities that entertain and educate.
3. Patience, empathy, and a strong sense of responsibility.
4. Flexibility to adapt to the dynamic environment of life aboard a cruise ship.
5. Availability to work on a rotating schedule, including weekends and holidays.
Embark on this incredible journey with us, where every day brings new adventures and opportunities to make a difference. Apply now to set sail on a career that combines your passion for working with children and your love for travel!
Cruise Staff
ENTERTAINMENT
5554
Description & Purpose
Your Purpose
Are you ready to bring joy and excitement to life at sea?
As a vital part of our Entertainment Team, your purpose is to create unforgettable experiences for our guests on board. You will lead dynamic events, host engaging activities, and be friendly, ensuring our guests are always entertained. Whether it’s hosting trivia nights, organizing themed parties, or simply sharing a warm smile, your energy and enthusiasm will shape the spirit of our cruise experience.
Responsibilities & Impact
Your Impact
From the moment our guests come aboard, you’ll play a key role in creating fun, excitement, and a sense of belonging. Your ability to connect with people from all walks of life will bring smiles and help build lasting memories. By organizing smooth and enjoyable entertainment activities, you’ll help make our cruise line a top choice for outstanding hospitality and happy guests.
Your Journey So Far
Your Journey So Far
To be a star in our Entertainment Team, you should have:
1. Proven experience as Entertainment Staff or a similar role.
2. A track record of hosting events, games, or activities for diverse audiences.
3. Strong communication and public speaking skills with a friendly demeanor.
4. Experience in guest interactions and working in high-energy environments.
Your Essentials
Your Essentials
To succeed in this role, you’ll need:
1. Previous experience in entertainment roles.
2. The ability to work effectively in a team and independently.
3. Fluency in English; additional languages are a plus.
4. Availability to travel and work for extended periods at sea.
5. A love for engaging with people from different cultures and backgrounds.
Water Park Cruise Staff
ENTERTAINMENT
5604
Description & Purpose
At MSC, our mission is to provide an unforgettable vacation experience for guests of all ages. As a Water Park Cruise Staff member, you are a vital part of this mission. Your purpose is to ensure that guests have a fun, safe, and enjoyable time at our onboard water parks. You will be responsible for overseeing activities in the water park area, ensuring that every guest, from children to adults, enjoys the attractions in a secure and friendly environment.
Responsibilities & Impact
As a Water Park Cruise Staff member, your role directly impacts the enjoyment, safety, and well-being of our guests, especially families with children. Your attention to safety protocols and guest service will set the tone for their experience. You will play a key part in ensuring that our water park operates smoothly, efficiently, and most importantly, safely. Your ability to monitor water park activities, enforce rules, and offer assistance as needed ensures that every guest has a positive, stress-free experience, creating lasting memories.
Your Journey So Far
To succeed in this position, you must bring a proven track record of working in similar roles, preferably in a water park, resort, or cruise line environment.
Key qualifications include:
1. Proven experience in water park operations, recreational environments, or working with families and children.
2. Familiarity with water safety protocols and emergency response procedures.
3. A background in guest service and ensuring an enjoyable, safe experience for all visitors.
4. Problem-solving skills to handle dynamic and fast-paced situations with calm and efficiency.
5. Previous experience in a role that involved ensuring safety standards, particularly for minors, in high-energy environments.
6. A lifeguard certificate is required.
Your Essentials
QUALIFICATIONS
Lifeguard certification
Ability to communicate fluently in English is a requirement
Ability to communicate in Italian, German, Spanish, French and Portuguese is highly desirable
1 years proven experience and expertise as a Cruise staff/Water park staff in a similar working environment at sea or land based position
Commis I
GALLEY
5490
Description & Purpose
Your Purpose
As a Commis I with our prestigious cruise line, you play an essential role in delivering an exceptional culinary experience for our guests. Your primary responsibility will be to assist in preparing high-quality meals that align with our brand's reputation for excellence. In this role, you will contribute to creating a warm and welcoming dining atmosphere, working collaboratively with your team to ensure efficiency and safety. As a Commis I, you'll develop your skills in various kitchen stations, gaining hands-on experience and a deeper understanding of the intricate workings of the culinary department on board a cruise ship.
Responsibilities & Impact
Your Impact
The impact of your work as a Commis I extends beyond the kitchen. You are an integral part of ensuring guest satisfaction by maintaining the highest standards of food quality, presentation, and hygiene. Your attention to detail and commitment to excellence directly influences the guest experience, creating lasting memories. By working alongside experienced chefs and culinary professionals, you will contribute to the overall success of our dining services, which is one of the highlights of every cruise. Your role helps elevate the guest's experience, making each meal not just a necessity but a celebration of flavor, creativity, and enjoyment.
Your Journey So Far
Your Journey So Far
To succeed in this position, we require that you have:
Previous onboard experience as a Commis I or in a similar culinary role within a cruise line or hospitality setting.
A solid understanding of kitchen operations, including food preparation, inventory management, and maintaining high standards of cleanliness.
Collaboration is at the heart of your work, supporting senior chefs while taking pride in your contributions to a dynamic and diverse kitchen team.
Attention to Detail from mise en place to plate presentation, your focus on precision ensures every dish delights our guests. Commitment to growth whether through formal training or hands-on learning, you continuously seek to improve and expand your culinary expertise.
Your Essentials
Your Essentials To qualify for this position, you must:
Proven experience as a Commis I in a high pace kitchen environment, ideally within the cruise industry.
Fluent English to communicate with different nationalities
Strong culinary skills with knowledge of various cooking techniques and methods.
Excellent understanding of kitchen hygiene and food safety standards.
Ability to work effectively in a team and, under pressure and manage time efficiently.
Good communication skills, with the ability to interact effectively with colleagues from diverse backgrounds.
Commis I Butcher
GALLEY
5494
Description & Purpose
As a Commis Butcher, you play a key role in delivering high-quality meat preparations that meet the highest culinary standards. Your precision, expertise, and dedication to hygiene ensure that guests and crew enjoy premium meat selections prepared with the utmost care. Whether processing fresh cuts, trimming portions, or ensuring proper storage, you contribute to the seamless operation of our kitchens, maintaining excellence in every dish served.
Responsibilities & Impact
Your craftsmanship in meat processing directly enhances the onboard dining experience. By skillfully handling, cutting, and preparing various meats while following strict safety and sanitation guidelines, you support the culinary team in creating exceptional dishes. Your ability to work efficiently in a high-paced environment ensures a smooth workflow and adherence to international food safety standards, keeping our guests satisfied and our operations running flawlessly.
Your Journey So Far
Your expertise includes:
Meat processing, portioning, and storage, ensuring consistency in product quality.
Strong knife skills and the ability to prepare various cuts with precision.
Deep knowledge of hygiene regulations and compliance with international food safety protocols.
Food preservation techniques, ensuring optimal freshness and minimal waste.
Experience working in a multicultural environment, collaborating effectively with an international team.
Ability to follow structured kitchen operations, maintaining efficiency and high standards.
Your Essentials
To be successful in this role, you should have the following qualifications:
Relevant qualifications in butchery, culinary arts, or a related field
Proven experience in the same or similar role onboard a cruise ship or in a high-end hotel
Fluency in English (oral and written) to ensure smooth communication in a diverse environment
Strong understanding of International Food Safety Standards
Ability to work efficiently in a fast-paced kitchen while maintaining hygiene and quality standards
Passion for delivering excellence and collaborating with an international culinary team
Ready to carve your future at sea? Apply now and set sail on an exciting culinary journey!
Commis II
GALLEY
5498
Description & Purpose
As a Commi Chef, you play a crucial role in delivering high-quality culinary experiences to our guests. You will be responsible for preparing and cooking food items as per company recipes and standards while maintaining the highest levels of hygiene and safety. Working in a fast-paced and dynamic galley, you will be part of a dedicated team committed to upholding excellence in food preparation, presentation, and service. Your passion for precision and dedication to the craft of cooking will ensure our guests enjoy an exceptional dining experience every time.
Responsibilities & Impact
Your expertise in food preparation directly contributes to the satisfaction of our guests, making their culinary journey unforgettable. By meticulously following company recipes and food safety standards, you help maintain consistency in quality across all dining venues. Your ability to work efficiently and collaboratively with the galley team ensures smooth operations, enabling us to exceed guest expectations. Every dish you prepare is a reflection of our commitment to excellence, adding to the overall reputation of our cruise line as a leader in hospitality.
Your Journey So Far
Your expertise includes:
You have developed your culinary skills through formal training and hands-on experience in high-volume kitchens.
Your background includes working as a Commis II or in a similar role, either aboard a cruise ship or in a major hotel that adheres to International Food Safety Standards.
Your knowledge of food preparation, storage, and hygiene regulations ensures you can consistently deliver dishes that meet the highest quality standards.
Your ability to thrive in a multicultural and fast-paced environment demonstrates your adaptability and dedication to professional growth.
Your Essentials
Relevant culinary qualifications and certifications.
Fluent in English (oral and written) to communicate effectively within an international team.
Proven experience as a Commis II or in a similar position on a cruise ship or within a high-volume hotel environment.
Strong knowledge of International Food Safety Standards, food handling, and sanitation procedures.
Ability to follow recipes and company guidelines to ensure consistency and quality.
Team player with a proactive approach and a passion for culinary arts.
Willingness to work in a fast-paced environment with rotating shifts.
Commis I Pastry
GALLEY
5496
Description & Purpose
Your Purpose
As a Commis I Pastry, you are a key part of our culinary team, crafting exquisite pastries that delight our guests with every bite. Your role is to ensure the highest quality of desserts and baked goods while upholding the strictest food safety and hygiene standards. By following company recipes and international food safety procedures, you will contribute to an exceptional dining experience onboard, making every meal a memorable moment for our guests.
Responsibilities & Impact
Your Impact
Your passion for pastry artistry transforms simple ingredients into visually stunning and delicious creations that enhance our onboard dining experience. By meticulously following recipes, monitoring baking procedures, and ensuring consistency in taste and presentation, you contribute to maintaining the high standards our guests expect. Your expertise in food safety and hygiene protocols guarantees that every pastry item served meets the industry's best practices. Through teamwork and dedication, you help maintain a positive and efficient galley environment, supporting the smooth operation of our culinary department.
Your Journey So Far
Your Journey So Far
Your expertise includes:
You have gained practical experience working in a professional kitchen, whether on land or at sea.
You understand the importance of maintaining hygiene, handling kitchen tools with care, and following food safety guidelines.
You have the ability to work in a fast-paced, team-oriented environment, preparing you for the dynamic setting of a cruise ship galley.
Your skills and dedication to cleanliness and efficiency make you a valuable addition to our culinary team.
Your Essentials
Your Essentials
Proven experience as a Commis I Pastry or in a similar role aboard a cruise ship or a major hotel operating under International Food Safety Standards.
Formal training or certification in pastry arts, baking, or culinary studies.
Fluency in English (oral and written) to ensure effective communication in a diverse, multinational team.
Strong understanding of food safety, hygiene, and HACCP procedures.
Ability to follow company recipes, portion guidelines, and presentation standards.
Team-oriented mindset with a proactive approach to tasks in a fast-paced galley environment.
Join us and bring your passion for pastry to the seas! Apply now to be part of an exceptional culinary team, where your skills and creativity contribute to unforgettable experiences for our guests.
Commis II Pastry
GALLEY
5504
Description & Purpose
Your Purpose
If you're passionate about pastry, join us in this exciting and rewarding opportunity to work in one of the most dynamic and innovative environments in the hospitality industry.
As a Commis II Pastry, you will work under the guidance of the Executive Pastry Chef and your Seniors, ensuring all pastry items meet our highest standards of quality, taste, and presentation. Your purpose is to support our pastry team in the preparation of a variety of sweet creations, such as cakes, pastries, breads, and desserts, contributing to an unforgettable culinary experience for guests onboard
Responsibilities & Impact
Your Impact
Your work will have a direct impact on the guest experience onboard, ensuring that the pastry offerings reflect the excellence of our cruise line. By maintaining consistent quality, working efficiently within your team, and showcasing your creativity in the pastry kitchen, you will help create memorable moments for our guests. Your expertise and attention to detail will ensure that pastries are always fresh, visually stunning, and meticulously prepared. Through your efforts, you will contribute to the overall success of our dining services.
Your Journey So Far
Your Journey So Far
To succeed in this role, you will need:
1. As a Commis II Pastry, you should have at least one or two years of experience in pastry production in a 5-star Hotel.
2. You must possess strong attention to detail.
3. The ability to follow instructions and recipes with precision is essential.
4. A desire to continuously learn and improve your skills is required.
5. Experience on a cruise ship will help you adapt quickly to the pace but it is not essential if have experience in a similar environment on land.
Your Essentials
Your Essentials
To qualify in this role, you will need:
1. Previous experience in a pastry role, ideally in a similar cruise line or hospitality setting.
2. A basic understanding of pastry preparation and recipes, including the ability to create a variety of pastries, desserts, and cakes.
3. Strong knowledge of food safety standards and cleanliness protocols.
4. The ability to work efficiently and handle multiple tasks in a frenetic, high-pressure environment.
5. A positive attitude, willingness to learn, and ability to adapt to changing needs and situations.
6. The ability to work collaboratively within a team and take direction from senior chefs.
Pool Attendant
HOUSEKEEPING
5586
Description & Purpose
Your Purpose
As a Pool Attendant on board, you play a crucial role in creating a safe, clean, and enjoyable poolside experience for our guests. With a keen eye for detail and a warm, welcoming attitude, you ensure that our pool areas remain inviting and well-maintained at all times. Your presence reassures guests that their comfort and safety are a top priority, allowing them to fully relax and enjoy their time at sea. Whether assisting with towels, maintaining pool cleanliness, or providing clear guidance on safety regulations, you contribute to an exceptional guest experience. Your enthusiasm and dedication enhance the vibrant atmosphere of our onboard leisure spaces, making every moment by the pool a memorable one.
Responsibilities & Impact
Your Impact
Your role is integral to delivering a seamless and luxurious guest experience in our pool and deck areas. By maintaining a clean, organized, and well-stocked environment, you ensure that every guest enjoys first-class service from the moment they arrive. Your attentiveness and proactive approach help prevent accidents and uphold the highest safety standards. By engaging with guests, helping, and enforcing poolside etiquette with professionalism and friendliness, you help create a positive and enjoyable atmosphere. Your commitment to hospitality transforms our pool area into a haven of relaxation and fun, reinforcing our reputation for world-class service.
Your Journey So Far
Your Journey So Far
You have proven experience as a Pool Attendant or in a similar hospitality role, ideally within a luxury hotel, resort, or cruise ship environment.
You hold relevant certifications in pool safety and sanitation, ensuring a thorough understanding of hygiene and health standards.
You are fluent in English (oral and written), enabling clear communication with guests and crew; additional languages are a plus.
You are service-oriented with excellent interpersonal skills, ensuring guests feel welcomed and valued.
You are physically fit and comfortable working outdoors in varying weather conditions, handling tasks such as lifting and moving poolside furniture when necessary.
You have experience in monitoring and upholding safety regulations, ensuring guests adhere to guidelines for their well-being.
Your Essentials
Your Essentials
Proven experience in a similar role within the hospitality industry.
Strong knowledge of pool maintenance, cleanliness, and guest safety procedures.
Excellent communication and guest service skills, with a friendly and professional demeanor.
Ability to work efficiently in a fast-paced, multicultural environment.
Flexibility to work varied shifts, including evenings, weekends, and holidays, based on operational needs.
A proactive and team-oriented mindset, ensuring seamless collaboration with colleagues.
Join our team and bring your passion for hospitality and guest service to life at sea!
Doctor
MEDICAL
5558
Description & Purpose
Your Purpose
Your Purpose
As a Ship’s Doctor aboard our cruise line, your mission is to safeguard the health and well-being of our guests and crew. The Ship’s Doctor’s main task is to provide a high quality and professional medical service for guests and crew members onboard the ship, ensuring every guest feels safe and cared for throughout their journey.
Your expertise will be instrumental in maintaining high standards of medical care and emergency response on board.
Responsibilities & Impact
Your Impact
In this role, you’ll be the center of our onboard medical operations.
Whether addressing routine health concerns, managing medical emergencies, or collaborating with the onboard team to implement health protocols, your contributions will directly enhance the safety and satisfaction of everyone on board. As a trusted medical professional, you’ll embody our commitment to excellence, ensuring a seamless experience for our guests as they explore the world with us.
Your Journey So Far
Your Essentials
Your Essentials
To succeed in this role, you must possess the following qualifications and experience:
Qualifications: Internationally recognized Medical Doctor degree in allopathic medicine.
Specialization: Emergency Medicine, Anesthesiology, or Critical Care (mandatory).
Licensing: Current full registration with a license to practice, in good standing.
Experience: proven post-graduate experience in general and emergency medicine gained ashore or on board a cruise line
Language Skills: Fluent English communication skills, oral and written, at a minimum C1/Advanced level.
Soft Skill : Strong interpersonal skills, the ability to work in a multicultural environment, and adaptability to the unique demands of life at sea.
Minimum requirements:
Medical Degree
Current HPCSA Registration
ACLS or ALS
PALS or APLS
ATLS or ITLS or PHTLS
Diploma or Masters degree in Emergency Medicine or Anaesthetics or Critical Care
DipPEC
Preference will be given to candidates that have:
PoCUS (Point of Care Ultrasound course attendance)
Paramedic
MEDICAL
5608
Description & Purpose
As a Ship’s Paramedic, your mission is to safeguard the health and well-being of our guests and crew. As a vital member of our Medical Department, you’ll respond to medical emergencies, triage cases efficiently, and provide immediate care with expertise and compassion. Working under the guidance of the Lead Nurse, you will be at the forefront of delivering high-quality medical services aboard our cruise vessels.
Responsibilities & Impact
As a Ship’s Paramedic, you will play a pivotal role in ensuring the health and safety of everyone on board. Your expertise will allow you to act swiftly and effectively during emergencies, providing critical care and reassurance in high-pressure situations. Beyond immediate response, your commitment to consistent medical assistance will enhance the overall experience for our guests and crew. Working collaboratively with the Lead Nurse and the wider medical team, you will contribute to a seamless healthcare environment that reflects the professionalism and excellence our cruise line is known for.
Your Journey So Far
We’re looking for individuals with the following background:
You are a qualified Paramedic with post-registration clinical experience and an up-to-date professional development portfolio.
Proven ability to manage emergency situations with calmness and precision.
Previous experience aboard a cruise ship is highly desirable, but not mandatory.
Strong track record in collaborating with multidisciplinary teams in fast-paced environments.
Your Essentials
To be successful in this role, you must:
Relevant Paramedic qualifications and current registration. QUALIFICATIONS
HPCSA CERTIFIED- Advanced paramedic only
2 years post registration experience in clinical practice
ANT, ECP,ECT,CCA,NDIP(NFQ7), DICEMC(NFQ6), BTECH/BEMC EMERCENCY MEDICAL CARE, DIPEMC PARAMEDIC, ECA
Fluent in English, both written and oral.
Demonstrated expertise in emergency response and medical care.
Passion about travel and providing exceptional care while adapting to the unique environment of life at sea.
We offer an extraordinary opportunity to combine your professional skills with your love for travel. As part of our team, you’ll enjoy a dynamic work environment, career growth opportunities, and the chance to explore the world.
Photo Lab Technician
PHOTO
12371
Description & Purpose
Your Purpose
The Photo Lab Technician is responsible for operating all photo laboratory equipment in order to print on-board the highest quality photographs, following company policies.
Responsibilities & Impact
Your Impact
- Operates all photo laboratory equipment on board, troubleshooting machine issues and malfunctions;
- Ensure the prints are high quality, exceeding guests’ expectations;
- Plans, controls and monitors the laboratory stock and notifies the Photo Manager and Fleet Supervisor should any issue arise;
- Keeps the laboratory and storage area in a clean and organised state.
Your Journey So Far
Your Journey So Far
- Fluent English and at least another language, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish, Turkish, Russian, Japanese, Chinese and French);
- Professional certificates preferred but not essential;
- At least 2 years’ experience working with laboratory equipment, supplies and materials; Experience with photo chemistry and emulsions;
- High level of hardware and software knowledge, and in-depth knowledge of main photo editing softwares;
- Ability to work independently;
- Troubleshooting and problem solving skills;
- Excellent organisation skills.
Your Essentials
Your Essentials
Possess a valid passport and when possible a seaman book copy.
Photographer
PHOTO
5584
Description & Purpose
Your Purpose
As a Photographer onboard, your role is to capture and preserve unforgettable moments for our guests. Whether it’s the joy of a family portrait, the beauty of a sunset at sea, or the excitement of an excursion, you’ll create stunning images that guests will cherish forever. Your talent will help ensure their memories of our cruises last a lifetime
Responsibilities & Impact
Your Impact
Your work will directly enhance our guests’ journey, ensuring they take home more than memories , they’ll take home stories told through stunning visuals. As an integral part of our team, you’ll provide high-quality images, elevate the onboard experience by creating personalized photo packages for guests, and contribute to social media and promotional campaigns showcasing the magic of life at sea. Your artistry will not only highlight the beauty of our cruises but also inspire new travelers to embark on their own adventures.
Your Journey So Far
Your Journey So Far
You bring to the role:
1. A proven track record as a Photographer with onboard experience in a similar position.
2. Fluent English plus one additional European Language
3. Expertise in capturing diverse subjects, from portraits and group shots to scenic views.
4. Proficiency in using advanced photography equipment and editing software (e.g., Adobe Photoshop, Lightroom).
5. A portfolio showcasing your ability to adapt to dynamic environments and lighting conditions.
6. Strong communication skills and a talent for making guests feel comfortable and confident in front of the camera.
Your Essentials
Your Essentials
Your Essentials
To succeed in this role, you’ll need:
1. A minimum of two years of professional photography experience, with at least one year onboard a cruise ship or similar setting.
2. Fluent English plus one additional European Language
3. Familiarity with cruise ship operations and an understanding of the unique challenges of photographing at sea.
4. A proactive approach to engaging with guests and team members, ensuring every photo session is a positive experience.
5. A keen eye for detail, creativity, and a passion for storytelling through visuals.
Boutique Manager
SHOP
5530
Description & Purpose
JOB PURPOSE
In addition to that of Assistant Boutique Managers, to maximise revenue by monitoring, driving & analysing sales results and developing increasingly effective marketing strategies dependant on canvas & passenger demographic, whilst leading, developing and supporting your team to achieve or exceed set
sales budgets & PPD's every cruise, through consistent, documented mentoring and coaching. Effectively manage all shops operations on board, including marketing & sales strategies, personnel development, and inventory control procedures
Responsibilities & Impact
KEY RESPONSIBILITES
Lead, develop and support your team to achieve or exceed set sales budgets & PPD's everycruise, through consistent, documented mentoring and coaching
Ensure all sales opportunities / events are maximised, through consistent, documented mentoring and coaching
Actively identify and mentor (min) x1 potential Asst Mgr / Category Specialist, ensuring a clear succession plan for your location every month
Complete a Probationary IPM for all new-hire staff (Word Doc if Pelago doesn't allow), include all documented coaching / training in commentaries to quantify scoring.
Complete an EOC IPM for all staff (WordDoc if Pelago doesn't allow), include all documented coaching / training in commentaties to quantify scoring
Effectively manage all sales floors, submit qualitative & "SMART" EOC reports
Complete your personal development program
Actively and continuously grow your knowledge and experience in the goods, promotions and events we offer
Foster strong relationships with Brand Partners, and actively participate in all trainings / visits by brands and suppliers
Maintain Visual Merchandising to Model Store / Category Manager / Fleet Supervisor set standards at all times
Ensure all counts / inventories are completed accurately, timely and per instruction
Consistently make effective use of -2 reports to adjust Cruise Plans as necessary and target potential high-spend nationalities / VIP clients
Ensure positive Guest Service and Satisfaction through presence on shop floor and during all retail events
Your Journey So Far
QUALIFICATIONS
At least three years’ experience as sea-going Shop Manager with another cruise line or successful completion of MSC Shops’ internal promotion plan from Assistant Shop Manager – Sales & Marketing and Inventory Control
Ability to communicate in other major European languages depending on the itinerary of the Ship, is an advantage
Sound interpersonal skills, particularly at crew-to-crew and passenger-crew level to ensure harmonious workplace relations
Your Essentials
Nail Technician
SPA
5580
Description & Purpose
As a Nail Technician onboard our cruise ships, you will play a vital role in delivering exceptional beauty services to our diverse and discerning guests. You will create a memorable experience by providing top-notch nail treatments in a relaxing, welcoming environment. Your skills will contribute to the overall guest satisfaction, enhancing the onboard experience while maintaining the highest standards of hygiene and customer service. Join us in making each guest's cruise vacation extra special through personalized, professional nail care.
Responsibilities & Impact
As a Nail Technician, your impact will be felt every day as you transform the appearance and confidence of our guests. You’ll be at the forefront of delivering excellent manicure and pedicure services, while also having the opportunity to showcase your talents in gel polish, nail art, and more. You will help create a relaxing, rejuvenating experience for our guests, ensuring their cruise is unforgettable. By staying on top of the latest trends in the beauty industry, you’ll contribute to our reputation as a premier cruise line known for exceptional beauty services.
Your Journey So Far
We are looking for professionals with:
1. We are looking for professionals with a passion for beauty and nail care who are eager to elevate their careers to the next level.
2. You should have a background in salon work, having honed your skills in a dynamic, customer-focused environment.
3. Your previous experience in performing manicure and pedicure treatments, along with your proficiency in gel polish application, will serve as the foundation of your success with us.
4. If you have additional expertise in areas such as Shellac, long-lasting gel applications, nail extensions, or nail art, that will certainly help you shine.
Your Essentials
To be considered for this exciting role, you will need the following qualifications:
1. Fluent English (at least a b1 level)
2. Manicure & Pedicure qualification
3. Gel Polish Application qualification
4. Proven salon work experience in a customer-facing role
Additional Extras
While not mandatory, the following skills and experiences will be highly valued:
1. Expertise in Shellac or long-lasting gel applications
2. Nail Extensions and Nail Art experience
3. Familiarity with SNS nails
4. Previous experience working on a cruise ship
5. Multilingual abilities in European Languages
Acupuncturist
SPA
12035
Description & Purpose
Your Purpose
In line with MSC Cruises policies and procedures and under the supervision of the SPA Manager, the Acupuncturist is responsible for administering the highest quality Acupuncture services to onboard guests in order to maximise SPA revenue and achieve the highest levels of guest satisfaction.
Responsibilities & Impact
Your Impact
Promotes and delivers acupuncture treatments and consultations;
• Recommends and promotes retail homecare products;
• Sets up and manages multiple treatment rooms daily;
• Hosts regular wellness events and informational sessions;
• Builds relationships with guests and keep a track of their records;
• Collaborate with the Spa team to improve guests experience and sales;
• Assists in all areas of the SPA operation as requested by the SPA Manager;
• Follows on board policies and procedures and presents a professional image.
Your Journey So Far
Your Journey So Far
• Proficient speaking, reading, and writing skills in English, and with a fluent level in at least 1 of the following languages: German, Italian, French, Spanish, Portuguese, Russian. Any other language is considered as a plus;
• Must hold a nationally recognized Certificate or License in Traditional Chinese Medicine (at least 2000 hours);
• Previous acupuncturist experience;
• Cruise ship experience is considered as a plus;
• Ability to publicly speak on Traditional Chinese Medicine topics;
• Comfortable working in a sales-oriented job (sales training will be provided);
• Exceptional communication and customer service skills;
• Basic IT knowledge;
Your Essentials
REQUIREMENTS
Professional
compliance
Government accredited Certificate or License in Traditional Chinese Medicine / Acupuncture (at least
2000 hours);
Advanced – Chinese medicine knowledge (Acupuncture, herbs, nutrition, etc.)
IT/Equipment
expertise
Basic IT knowledge
Language Capability C1/C2 - English
B1 – Italian or French (MED Canvas), German (NOR Canvas), Portugese (SOA Canvas)
Unisex Hairdresser
SPA
5568
Description & Purpose
As a Hairdresser on board, you bring confidence and elegance to our guests by providing exceptional hairstyling services that enhance their cruise experience. With your creative touch, expert skills, and passion for hairdressing, you ensure that every guest leaves the salon feeling refreshed, rejuvenated, and ready to make unforgettable memories at sea. You deliver top-tier services while embracing the unique and dynamic environment of life on a cruise ship, working as part of a team that aims to exceed expectations every day.
Responsibilities & Impact
Create transformative experiences for guests by providing professional hair services tailored to their preferences and cruise occasions. Whether crafting a sophisticated updo for a gala evening, delivering a flawless haircut for a gentleman, or applying vibrant colors that enhance natural beauty, you help guests feel their best. Through your expertise in cutting, styling, coloring, and barbering techniques, you uphold the highest salon standards while ensuring a luxurious and welcoming atmosphere. Your ability to connect with guests, understand their needs, and deliver outstanding service contributes to the overall satisfaction of their cruise journey.
Your Journey So Far
Successfully completed a full-time hairdressing training course with a diploma/certificate.
Caribbean nationals must hold a certificate/diploma issued by the NCTVET (government).
Proven experience in ladies’ hairdressing, including styling, updos, cutting, and coloring techniques.
Confident in gentlemen’s hairdressing and barbering services, including professional shaves.
Previous work experience in a professional salon environment.
Additional expertise in weaving, extensions, and plaits is a plus.
Previous experience working on board a cruise ship is highly desirable.
Your Essentials
Minimum Requirements:
• Completed full time hairdressing training course and have
diploma/certificate
• Caribbean nationalities must have a certificate/diploma issued by the
NCTVET (government)
• Have experience with ladies’ hairdressing including but not limited to
styling, hair up dos, cutting and colouring techniques
• Confident with gentlemen’s hairdressing and barbering services
including shaves
• Salon Work Experience
Additional Extras:
• Weaving
• Extensions
• Plaits
• Cruise Ship Experience
• Languages - Italian, French, German, English, Spanish, Portuguese
Beauty Therapist
SPA
5542
Description & Purpose
As a Beauty Therapist with our cruise line, your role will be centered around providing exceptional beauty and wellness services that help our guests relax, rejuvenate, and feel their best. You will be responsible for offering a range of services, from facials and massages, ensuring each guest receives personalized care in a luxurious and tranquil setting. You will play a significant role in enhancing the overall guest experience, promoting wellness, and fostering a peaceful atmosphere aboard the ship.
Responsibilities & Impact
In this role, you will directly contribute to the well-being and satisfaction of our guests, impacting their journey with us and ensuring they leave with a lasting impression of relaxation and rejuvenation. Your expert skills will enhance the luxury experience we strive to provide, promoting repeat visits and glowing recommendations. As part of our team, you will help elevate the reputation of our cruise line by offering professional, high-quality treatments, building strong relationships with guests, and ensuring each interaction exceeds their expectations. You will become an integral part of creating a positive and peaceful onboard environment where guests feel pampered and valued.
Your Journey So Far
To succeed in this role, you’ll need:
1. Passion for Beauty: We want someone who loves the beauty and wellness industry and is excited to help guests look and feel their best.
2. Customer Service: You should have a strong background in providing excellent customer service, making guests feel comfortable and valued during their treatments.
3. Qualifications: You need to have the right beauty therapy qualifications
4. Diverse Skills: It’s important that you have experience with different beauty treatments and can adapt to the needs of our guests, making sure they have a great experience.
Your Essentials
To succeed in this role, you’ll need:
1. Qualifications:
• VTCT/NVQ Level 3 qualification or an international equivalent
• At least one of the following certifications: Cidesco, CIBTAC, IHBC, BTEC, CITY AND GUILDS, ITEC, Government accredited diploma, BTS
• Caribbean nationalities must have a certificate/diploma issued by the NCTVET (government)
• Swedish Massage certificate
• Referenced Spa work experience
• Facial & Body Electrics qualification
• Waxing
• Manicure & Pedicures
2. Experience: A minimum of one year working as a Beauty Therapist in a professional setting, with a focus on facials, massages, and other beauty services.
3. Languages: Fluency in English (at least a b1 level) is essential, along with the ability to communicate in at least one additional European language.
4. Skills: Strong technical and practical skills, excellent customer service, the ability to tailor services to guests’ needs, and excellent communication abilities.
5. Attributes: Professional appearance, attention to detail, a passion for delivering outstanding service, and the ability to work independently or as part of a team.
6. Additional Requirements: Ability to work in a frenetic and vibrant environment, willingness to relocate or travel for extended periods, and flexibility in your work schedule, including weekends and holidays.
Asst. SPA Manager
SPA
5532
Description & Purpose
Step into a leadership role where your passion for wellness and hospitality comes to life. As an Assistant SPA Manager, you will play a crucial part in ensuring the seamless operation of the SPA and Gym, creating an oasis of relaxation and rejuvenation for guests. Your support to the SPA Manager and guidance to the SPA team will be instrumental in delivering a world-class experience, increasing revenue, and upholding the highest standards of guest satisfaction. Your expertise in wellness services, team leadership, and operational excellence will help elevate our onboard SPA to new heights, making every guest’s journey an unforgettable one.
Responsibilities & Impact
Your role as an Assistant SPA Manager goes beyond just managing daily operations—you are a key driver of success. You will help maintain a motivated, high-performing SPA team by fostering a culture of professionalism, service excellence, and continuous improvement. Your strategic approach to enhancing SPA services and optimizing guest engagement will contribute to revenue growth and elevate the overall cruise experience. By ensuring the smooth and efficient management of treatments, fitness programs, and wellness offerings, you will create an environment where guests can unwind, rejuvenate, and return home with unforgettable memories of relaxation and indulgence.
Your Journey So Far
Proven experience in the same or a similar SPA leadership role onboard a cruise ship or in a high-end wellness facility.
Strong background in SPA and wellness operations, including beauty, massage, fitness, and holistic therapies.
Experience in managing a diverse team of SPA professionals, including therapists, fitness instructors, and receptionists.
Demonstrated ability to drive sales and revenue within a SPA environment while ensuring the highest service standards.
Solid understanding of inventory management, scheduling, and daily operational logistics in a luxury SPA setting.
Passion for guest service excellence, with the ability to handle guest inquiries and resolve issues effectively.
Your Essentials
Recognized qualifications in SPA management, wellness therapies, or a related field.
Fluency in English (oral and written); knowledge of additional languages is an advantage.
Strong leadership and interpersonal skills with the ability to inspire and manage a multicultural team.
Proficiency in SPA software and booking systems.
In-depth knowledge of hygiene and sanitation protocols in line with international standards.
A commitment to delivering an exceptional guest experience through high-quality wellness services.
The ability to work in a fast-paced, dynamic environment onboard a cruise ship, adapting to operational demands with professionalism and efficiency.
Minimum Requirements:
• Languages - English
• Spa Reception Work Experience
or
• Spa Therapist/Hairdresser/Nail Technician/Fitness background